Terms & Conditions


    1 Definitions


    i.   Bank: HSBC Bank in India.


    ii.  Offer: The offer means an instant discount of up to 15% given to customers who swipe their HSBC Bank credit or debit card at program partnered restaurant. Cardholders can view the entire list of partner restaurants on sctgl.co.in.


    iii.   Qualifying criteria: No minimum spends are required to avail the discount. No maximum discount cap is applicable. Cardholder will have to call out his/her intention to avail the discount before the restaurant bill is generated, and, payment has to be made with a valid HSBC credit/debit card. Discount will not be applicable after the bill is generated.


    iv.  Offer Period: While the overall program is an evergreen feature, each participating restaurant will have a unique validity date. This is an on-going offer with no particular offer end date. However, each participating restaurant will have a unique offer expiry date. Respective restaurant offer validity date will be published against each restaurant name on sctgl.co.in


    v.   Qualified Customer: The offer is applicable to all valid HSBC Bank credit and debit card holders.




    2 How to avail the Offer


    i.   Discount will be applicable across the participating set of restaurants only.


    ii.    In case a cardholder wishes to avail the discount; cardholder has to call out her intent to avail the discount before bill is generated.


    iii.    Discount amount will be directly reduced from total outstanding at the time of bill generation.

    iv.    Discount will be applicable after the offer is launched. Retrospective discount will not be granted.

    v.     In event a cardholder is denied the offer; the cardholder can reach out to any of HSBC Bank  customer service contact points.


    vi.    Cardholder has to produce the invoice in order to claim discount.


    vii.     If a cardholder does not use HSBC Bank credit/debit card to make the bill payment, discount will not be applicable.


    viii.    In case a cardholder states that the restaurant denied the offer and hence the cardholder did not dine at that restaurant, Bank will take this as a feedback.  Cardholder will not be compensated by Bank in such an event.



    3 Offer Terms and Conditions


    i.  The cardholder has to present his valid Credit/Debit card to the restaurant and state the intention to use the offer before asking for the bill


    ii.  The benefits as mentioned herein above cannot be used or redeemed in combination with any  other  discounts  or  promotions  or  vouchers  or  special  events  such  as  'Sunday Brunches' or 'Happy Hours', and is also not valid on the Blackout Dates (24th Dec, 25th Dec, 31st Dec, 14th Feb, Durga Puja Holidays & Public Holidays), unless otherwise stated by the respective partner


    iii.   The benefits mentioned above are subject to change/withdrawal without prior notice


    iv.   This offer has no monetary value, is not transferable, is not for sale or re-sale nor redeemable for cash


    v.    No two offers can be clubbed together


    vi.    Offer not valid on group bookings (10 pax and above)


    vii.    The discount is valid on only the net amount (excluding taxes or any other charges)


    viii.    Any applicable taxes have to be paid by the card holder

    ix.     In case of any escalation, a copy of the bill is mandatory

    x.       The offers are ongoing till the specified validity date

    xi.       Reservations at participating restaurants -->